Privacy policy

At Art & Abode, we're committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you visit our site or make a purchase.

1. Personal Information We Collect

When you visit our site, we automatically collect certain Device Information to help us understand how you use the site and to improve your experience. This includes details like your:

Web browser
IP address
Time zone
Cookies installed on your device
Pages viewed, products browsed, and how you interact with the site
Referring websites or search terms

This data is collected using:

Cookies: Small data files placed on your device to enhance user experience.
Log files Track actions on the site and collect information such as IP address, browser type, ISP, and timestamps.
Web beacons, tags, and pixels: Track browsing behaviour and engagement.

When you make a purchase or try to do so, we also collect Order Information:

Name
Billing and shipping address
Email and phone number
Payment details (e.g., credit/debit card info) – processed securely by our third-party payment gateways.
Together, we refer to this as Personal Information.

2. How We Use Your Personal Information

We use your Personal Information to:

Fulfill your order (process payments, arrange to ship, send invoices and confirmations).
Communicate with you regarding your order, account, and, where you have opted in, for marketing and product updates.
Screen for fraud or suspicious activity.
Improve our site and customer experience through analytics and insights.

3. Sharing Your Personal Information

We share your Personal Information with third-party service providers to help us operate our site and fulfill your orders. For example:

Shopify: Our e-commerce platform. You can read how Shopify uses your information here.
Payment gateways: Such as CCAvenue or Shopify Payments (depending on region) to securely process payments.
Shipping providers: For delivery logistics.
Analytics providers: Like Google Analytics, to understand site usage and improve our services.
We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.

4. Behavioural Advertising

We may use your Personal Information to serve you targeted ads or marketing content based on your activity. For more info on how this works, you can:

Visit the Network Advertising Initiative’s (“NAI”) educational page

Opt out via the Digital Advertising Alliance

5. Do Not Track

We do not change our data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights (For European Residents)

If you are located in the EU or UK, you have the right to:

Access the personal information we hold about you.
Request corrections, updates, or deletion of your information.
Withdraw consent where processing is based on consent, meaning you can opt out of certain data processing activities.

To exercise these rights, please contact us using the details below.

Please note that your data may be transferred outside Europe (e.g., to Canada or the U.S.), including to Shopify’s servers, for processing and storage.

7. Data Retention

We keep your Order Information for our records (e.g., for accounting and legal purposes) unless and until you ask us to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will always be available on our site with the revised "Last Updated" date.

9. Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected Personal Information from a child under 14, we will take steps to delete that information promptly.

10. Contact Us

If you have questions, concerns, or complaints about our privacy practices, you can reach us at:

Email: hmwfurniture@gmail.com

Postal Address: Art & Abode HMW Metal Works Private Limited A17 Friends Colony East, Second Floor New Delhi 110065, India